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Welcome to Help Center!

We have developed this help page to assist you with standard information you may need, It also includes all the frequently asked questions from our customers.You can browse by categories you are interested or you can search some information you want to know at knowledgebase by entering keywords in the search bar. If you can not get a satisfied answer here, Our customer service representative will help you figure it out

More >>FAQ
1. I forgot my password. What do I do?
2. Are all your products available in stock?
3.How to make a payment?
4. How to apply my credit left on PandaWhole...
5. How to make a payment for my order via...
More >>About Us
1.Our Story
2.Our Name
3.Terms & Conditions
4.The Difference between and...
5.How to Contact Us
About Account
1.How to create Your Account
2.Password Lookup
3.Login Failure
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1.Order Methods
2.How to Order
3.Payment Method Accepted
4.Shipping Information
5.Duty & VAT
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1.General Size Information
2.Seed Beads Sizes
3.Quality Control
5.Austrian Crystal Beads & Elements FAQ
About Points
1. PandaWhole Points Terms & Conditions
2. How to get the Points?
3. How to use the available points?
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