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What if the goods arrive damaged?

If your package shows breakage on receipt, attempt to open it in the presence of the driver or at least bring it to his/her attention when signing for the item. If possible, try to obtain a photograph of the damaged package. And also, you need to weigh the packages you received in case some items dropped out during transport from the damaged package. Contact us immediately and retain all packaging materials. Meantime, call the delivery company and tell them about the breakage etc.


These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of France.

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